Help and contact

Having trouble finding a book, preparing your research topic or accessing an online resource?

Aide sur place et en ligne
  1. Assistance in the libraries
  2. Chat with a librarian
  3. Ask us a question via email

Assistance in the libraries

We are available for assistance during opening times. Visit the reception or information desk at your library.
We can help you to :

  • use the available tools and resources,
  • find a document on the shelves,
  • retrieve information,
  • find available documents on your chosen topic,
  • use bibliography software,
  • access an online resource.


Bureau de renseignements - ©  Cyril Gabbero, pour le SCD de Rennes 1

Chat with a librarian

We're only a click away! Chat with a librarian at the bottom of our website page. : vos bibliothécaires en ligne - ©

Ask a librarian a question via the chat room from 9am to 6pm, Monday to Friday!
You can ask for :

  • information about services and resources in the various libraries
  • help with information retrieval : how and where can I find a document? How can I find references and information about a topic? How do I use online library resources?

Note : with this widget, provided by Diabolocom, the librarian who replies to your query can see a screenshot of the page you are on when you open the widget, and information such as your IP address or your website viewing history.

Ask us a question via email

You can ask us a question via email using Ubib 24/7.
A Rennes 1 librarian will reply within 48 hours.